Refund Policy
Radha Kalyanam Matrimony Refund Policy
Introduction
At Radha Kalyanam Matrimony, we strive to provide the best possible service to our users. We understand that there may be situations where you might need to request a refund. This policy outlines the conditions under which refunds are granted and the process for requesting a refund.
Eligibility for Refunds
Subscription Plans: Refunds for subscription plans are available under the following conditions:
- If the service has not been used or accessed after purchase.
- If a technical issue on our end prevents you from using the service, and we are unable to resolve it within a reasonable time frame.
Cancellation Period: You may cancel your subscription and request a refund within 7 days of purchase. No refunds will be provided after this period.
Promotional Offers: Services purchased under promotional offers are non-refundable.
Automatic Renewal: If your subscription automatically renews and you do not wish to continue, you may request a refund within 7 days of the renewal date.
Subscription Plans: Refunds for subscription plans are available under the following conditions:
- If the service has not been used or accessed after purchase.
- If a technical issue on our end prevents you from using the service, and we are unable to resolve it within a reasonable time frame.
Cancellation Period: You may cancel your subscription and request a refund within 7 days of purchase. No refunds will be provided after this period.
Promotional Offers: Services purchased under promotional offers are non-refundable.
Automatic Renewal: If your subscription automatically renews and you do not wish to continue, you may request a refund within 7 days of the renewal date.
Non-Refundable Situations
- Partially Used Services: No refunds will be provided for partially used subscription periods.
- Service Dissatisfaction: Refunds are not provided for dissatisfaction with the service if the services have been used as intended.
- Misuse of Services: Refunds will not be granted if the user is found to be violating our terms of service.
Refund Process
- Request Submission: To request a refund, please contact our customer support team at support@radhakalyanam.com with your order details and the reason for the refund request.
- Review and Approval: Our team will review your request and notify you of the approval or rejection of your refund within 7 business days.
- Refund Method: Approved refunds will be processed to the original payment method within 14 business days from the date of approval.
Contact Us
If you have any questions or need further assistance regarding our refund policy, please contact our customer support team at support@radhakalyanam.com.
A trusted matrimonial & matchmaking service, has always differentiated itself from other matrimonials through its innovation-led approach by redefining the way Indian brides and grooms meet for marriage.India’s No.1 Matchmaking and Matrimony Service, was founded with a simple objective - to help people find happiness.
