FAQ page
Radha Kalyanam Matrimony - Frequently Asked Questions (FAQ)
General Information
Q1 : What is Radha Kalyanam Matrimony?
A1 : Radha Kalyanam Matrimony is a premier matrimonial service that helps individuals find their ideal life partners. Our platform offers a secure and user-friendly experience to connect people based on their preferences and compatibility.
Q2 : How do I create an account on Radha Kalyanam?
A2: To create an account, click on the "Sign Up" button on our homepage and fill in the required details. You will receive a confirmation email to verify your account.
Q3 : Is Radha Kalyanam Matrimony available internationally?
A3 : Yes, Radha Kalyanam Matrimony is available to users worldwide.
Account and Profile
Q4 : How do I update my profile information?
A4 : Log in to your account, go to your profile section, and click on the "Edit Profile" button. Make the necessary changes and save the updates.
Q5 : How do I delete my account?
A5: If you wish to delete your account, please contact our support team at support@radhakalyanam.com with your account details.
Subscription and Payments
Q6 : What subscription plans are available?
A6 : We offer various subscription plans tailored to meet different needs. Please visit our Subscription Plans page for detailed information.
Q7 : How do I upgrade my subscription plan?
A7 : Log in to your account, go to the subscription section, and choose the plan you want to upgrade to. Follow the instructions to complete the payment.
Q8 : What payment methods do you accept?
A8 : We accept major credit cards, debit cards, and online payment methods such as PayPal.
Q9 : How do I cancel my subscription?
A9 : To cancel your subscription, go to your account settings, find the subscription section, and click on "Cancel Subscription." Follow the instructions to complete the process.
Q10 : Can I get a refund for my subscription?
A10 : Refunds are available under certain conditions. Please refer to our Refund Policy for detailed information.
Safety and Security
Q11 : How does Radha Kalyanam Matrimony ensure user safety?
A11 : We use advanced security measures to protect your data and privacy. Additionally, our team monitors the platform for suspicious activities and takes appropriate action to maintain a safe environment.
Q12 : How do I report misuse or suspicious activity?
A12 : If you encounter misuse or suspicious activity, please report it through the "Report" button on the user's profile or contact us at report2radhakalyanam@gmail.com.
Technical Support
Q13 : I forgot my password. How do I reset it?
A13 : Click on the "Forgot Password" link on the login page, enter your registered email address, and follow the instructions to reset your password.
Q14 : I'm having technical issues with the website. What should I do?
A14 : If you encounter technical issues, please clear your browser cache and cookies and try again. If the problem persists, contact our support team at support@radhakalyanam.com.
Contact Us
Q15 : How can I contact Radha Kalyanam Matrimony support?
A15 : You can reach our customer support team at support@radhakalyanam.com for any questions or assistance.
A trusted matrimonial & matchmaking service, has always differentiated itself from other matrimonials through its innovation-led approach by redefining the way Indian brides and grooms meet for marriage.India’s No.1 Matchmaking and Matrimony Service, was founded with a simple objective - to help people find happiness.
